InsideVoice — Support

Email: 138011988yjd@gmail.com

We read every email and usually reply within 2 business days.

Frequently Asked Questions

How do I cancel my subscription?

InsideVoice subscriptions are billed through your Apple ID, not by us. To cancel, open iOS Settings › [your name] › Subscriptions › InsideVoice › Cancel Subscription. You keep access until the end of the current billing period. Cancel at least 24 hours before renewal to avoid the next charge.

How does the 7-day free trial work?

The annual plan starts with a 7-day free trial. You will not be charged if you cancel before the trial ends. If you do nothing, it converts to a paid annual subscription automatically.

How do I restore my subscription on a new device?

Open the app, go to 钻石商城 (Diamond Shop) › VIP, and tap 恢复购买 (Restore Purchases). Your subscription is tied to your Apple ID, so it restores at no extra cost.

Where is my learning data stored?

Almost everything stays on your device. We do not run an account system or a server that holds your data. See our Privacy Policy for details.

I found a bug or have a suggestion.

Please email us at 138011988yjd@gmail.com. Real feedback shapes the app.

InsideVoice — 技术支持

邮箱： 138011988yjd@gmail.com

每一封邮件我们都会读，通常两个工作日内回复。

常见问题

如何取消订阅？

InsideVoice 的订阅由你的 Apple ID 扣费（不是我们）。取消方式：打开 iOS 设置 › [你的名字] › 订阅 › InsideVoice › 取消订阅。取消后你仍可使用到当前计费周期结束。请在续订前至少 24 小时取消，以免被扣下一期。

7 天免费试用怎么算？

年付方案含 7 天免费试用。若在试用结束前取消，不会产生任何费用；若不操作，到期自动转为付费年度订阅。

换新设备后如何恢复订阅？

打开 app，进入 钻石商城 › VIP，点 恢复购买。订阅绑定你的 Apple ID，恢复不额外收费。

我的学习数据存在哪里？

几乎所有数据都在你的设备本地。我们没有账号系统、也没有存储你数据的服务器。详见隐私政策。

发现 bug 或有建议？

请邮件 138011988yjd@gmail.com。真实反馈会影响这个 app 的走向。